An RTO takes forward shipping, return shipping and the packing, and leaves you without the sale. By the time it shows up in a settlement report the money is already gone. The cheap moment to catch it is before the parcel is packed.
Risk scoring uses your own order and settlement history. Crop-time flagging is a premium option at 1 coin per label.
Scored on your returns, not a guess
1Upload a ZIP of your past Meesho and Flipkart label PDFs — customer, SKU and order history are read out of them automatically.
2Upload your settlement workbooks (.xlsx or .xlsm, several at once or bundled in a .zip). Settlement rows are matched back to that label history.
3A buyer's risk then reflects their actual record with you: orders delivered and kept, against orders that came back.
Both ends of the scale matter
›Buyers with a heavy return record surface as risky while you still have the parcel open.
›Buyers with a clean receiving record are marked Loyal Customer, so your best repeat orders are never the ones you slow down.
›Every settlement file you add sharpens the picture, because the score is computed from settled outcomes rather than from orders still in transit.
Where the answer shows up
The read-out lives on your dashboard, alongside the return and P&L numbers for the same orders. In the Meesho workspace the same signal can be applied at crop time, so flagged labels are separated from the batch instead of being found later. Nothing is cancelled for you — an RTO flag is a prompt to re-check the address, hold a high-value COD parcel, or record the packing, and the decision stays yours.