Privacy Policy

Last updated 28 July 2026 · Covers zerolabelcropper.com and the Zero Label Cropper Android app.

Who we are

Zero Label Cropper is operated by Zero Infotech, Surat, Gujarat, India. It provides shipping-label cropping and seller analytics for Indian e-commerce sellers on marketplaces such as Meesho and Flipkart.

This policy covers two separate products: the website at zerolabelcropper.com, and the "Zero Label Cropper" Android app. They handle data differently, so each is described on its own below.

The Android app: nothing leaves your phone

The Android app does not collect, transmit or store any personal data. It has no login, no account and no server component. It makes no network requests of any kind, and it declares no Android permissions at all.

Your label PDF is opened, read and re-written entirely on your device. It is never uploaded.
The cropped PDF is written only when you tap Save / Share, and only into the app's private cache area, which other apps cannot read. Uninstalling the app removes it.
The app contains no analytics, advertising, crash-reporting or tracking software.
To count repeat buyers, buyer name, pincode and address are combined into a short one-way hash in memory and the original values are discarded. The hash is not stored and cannot be turned back into an address.
The only thing stored on the device is a single flag remembering that you dismissed an information bubble. It holds no order or customer data, and the app is excluded from Android's cloud backup.

The website: what we store and why

The website is an account-based service, so it necessarily stores data on our servers in order to work. We collect only what the features you use require.

Account details: mobile number, and email address and name if you sign in with Google. Your mobile number is used to send one-time passcodes for sign-in.
Label files you upload, and the order details extracted from them (order and sub-order IDs, SKU, size, quantity, courier, seller firm, buyer name, address and pincode). This is what makes return matching and risk scoring possible.
Settlement and returns workbooks you upload, and the figures taken from them, used to produce your profit-and-loss and settlement reports.
Usage records needed to run the service: crop jobs, wallet and coin balance, invoices, and basic technical logs such as timestamps and error traces.

How long we keep it

Uploaded files and the data extracted from them are retained while your account is active, because return matching and risk scoring compare new orders against your order history. Delete your account and we remove your uploaded files and extracted order data; records we must retain for tax or accounting purposes are kept only as long as the law requires.

Your choices

You can ask us to show you the data held about your account, correct it, or delete your account and its data. Email support@zerolabelcropper.com from your registered address or contact us through the Customer Care page and we will act on it.

The Android app holds nothing to request or delete: uninstalling it removes everything it ever wrote.

Children

The service is a business tool for e-commerce sellers and is not directed at children. We do not knowingly collect data from anyone under 18.

Security

Data is transmitted over HTTPS and stored on Google Cloud infrastructure with access restricted to the account it belongs to. Sign-in uses one-time passcodes or Google sign-in, so we never store a password of yours. No system is perfectly secure, but we limit what we collect precisely so that there is less at risk.

Changes to this policy

If this policy changes materially we will update the date below and, where the change affects how your data is used, tell you in the app or by email.

Contact

Questions about this policy or your data: support@zerolabelcropper.com, Zero Infotech, Surat, Gujarat, India.

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